Advanced Metering Infrastructure (AMI) Meters
Automated Meters Reach Completion
In 2012, the Mid-Peninsula Water District began replacing its old water meters with new automated meters providing remote hourly reading capability. In September of 2019, the last of these meters were replaced, transitioning to a fully automated reading system, complete with an online customer portal. With hourly meter reads, leaks can be identified earlier enabling a higher level of water conservation.
With MPWD's Home Water Report, customers can now manage their own water consumption by setting individual usage alerts for monthly, weekly, and daily usage thresholds. Users have the ability to be notified by email or text.
New Meters Catch Leaks Faster
For the past two years, MPWD has been replacing its old water meters with new automated meters that alert staff to potential water leaks on a daily basis. This is a major help to customers in conserving water and saving money on their water bills. According to MPWD Engineering Tech, Brent Chester, transmissions from the new meters will NOT affect garage door openers because they operate on a completely different frequency. Approximately 2,000 meters were in place at the end of 2013.
Automated Meters Making a Difference
MPWD maintenance crews have installed more than 1,000 new automated meters. And according to Customer Service Representative Misty Malczon, the meters are already helping customers find leaks more quickly. “We’ve been able to notify several customers that were unaware of leaks within their plumbing because of alerts we’ve received from the new automated system. This will translate into important cost savings for our customers.”
The new technology transmits water consumption data to the District’s billing system via a wireless network. When the new system is completely installed, customers will be able to log on to the MPWD website anytime and monitor their water usage on an hourly basis. “So far, customers are excited to have this type of continuous access so they can modify their water use before the end of the billing period and potentially save money, says Brent Chester, MPWD Engineering Technician. Meters are being installed on a zone-by-zone basis with a projected completion date of 2015. For more information, please contact Brent Chester at 650-591-8941.